According to the reports, a hostess with Cathay Pacific Airways served a glass of white wine to a three -year -old boy in the business class, according to the child’s mother, who has demanded a clear explanation and the security of the incident will not be repeated, the South China Morning Post reported.

The child’s mother, identified only by her last name Wong, resorted to the Chinese social media platform Rednote to share the incident, which occurred on a Cathay Pacific flight from Hong Kong to London on April 24. Later he spoke with the South China Morning Post, expressing concern about the potential health risks of his son who consumes alcohol.

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“Although Cathay has apologized to the error, he never gave us an adequate account of the incident, nor did he show us how he will prevent it from happening again,” Wong said. “Throughout the process, there was a lack of care for my son. They gave me the impression that they were trying to avoid responsibility.”

Wong and her husband, both 35 years old, have not yet taken their child to a medical check -up, but she said she has not shown signs of discomfort. Despite this, she is still concerned about the long -term impact of alcohol on a small child. “We understand that the consumption of alcohol in young children may have delayed the neurological, development and physiological impacts that may not manifest immediately,” he said. “We are in the process of organizing comprehensive medical evaluations with pediatric specialists.”

Cathay Pacific responded by offering a refund for the child ticket, three update coupons for class updates and to cover the cost of any related medical control. The estimated refund and compensation value is approximately ₹75,000 for ₹85,000.

The airline responds

The airline confirmed the error and said it had taken measures to address the situation. “We take this matter very seriously and we have launched an internal review to ensure that appropriate monitoring actions are implemented and good will are offered. We will continue to support and help the family,” said a spokesman.

According to Cathay, the crew acted by caution when reviewing medical staff on board and contacting an independent medical agency. “Throughout the flight, our cabin team regularly monitored the child’s condition. Customers landed the flight in a normal way,” added the spokesman.

Wong reported the series of events during the dinner service, saying that his son received for the first time with chicken and water. A glass of transparent fluid was placed next to him, which was supposed to be water. Her husband returned to her seat after cutting the chicken for her son. Some time later, the child asked for more water, saying that the previous drink knew sour. When the parents tried it, they realized that it was white wine.

He immediately alerted a hostess, who simply apologized, removed the glass and replaced it with water. Unsatisfied with the answer, Wong called a member of the senior crew, who then filed a complaint and contacted Medlink, a flight advisory service in flight.

A French doctor on board examined the child and assured Wong that it would be fine. “Children of only five years could drink alcohol in their country,” according to reports, he said. Wong added that the crew transmitted this to Medlink, which did not offer additional advice, except to give water to the child and monitor symptoms such as nausea or fever.

In an email of monitoring the family on April 26, Cathay said he had provided immediate training to the cabin crew to ensure that drink orders are twice. “The flight pilot realized the situation during the flight, and appropriate internal measures are being taken,” said the email.

A Purser of Cathay Flight, speaking anonymously, said that this incident reflected a broader decrease in service standards due to hurried hiring and inappropriate training. “This is not a single incident and should serve as an attention call for Cathay … The inexperienced cabin crew has made many incomprehensible and dumb errors that made no sense,” said the purser.

The purser revealed that in such cases, the crew is expected to mark the napkins to guarantee the correct delivery of drinks to the children, but that this protocol is often ignored now. “The training is very inadequate for new carpineers and does not cover many scenarios. For example, in the past, the bearer training was at least a few weeks, but today, it has shortened six days,” he said.

The purser also pointed out that parents have a role to play in the monitoring of what their children are served, especially during flights.